We want you to love your purchase from JerseysTeamsWorld.com. If something isn’t right, we’ll work with you to make it right—within the guidelines of the policy below.
📅 Return Window
You can request a return or exchange within 30 days of receiving your order.
Unfortunately, we cannot offer refunds or exchanges after this 30-day window.
📦 Eligible Returns
We accept returns only in the following cases:
- You received a damaged item
- You received the wrong size
- You received an incorrect item
❌ Non-Returnable Items:
- Customized or personalized products are final sale and cannot be returned, refunded, or exchanged unless defective or incorrect.
To complete a return, you must provide a proof of purchase or order number.
⚠️ Please do not send returns to the manufacturer. All returns must be processed through us directly.
💰 Refunds
Once your return is received and inspected, you’ll receive an email confirming the return and whether your refund has been approved.
If approved, your refund will be processed within 5 business days, and the amount will be credited to your original payment method.
⏳ Delayed or Missing Refunds
If your refund hasn’t appeared:
- Check your bank account
- Contact your credit card provider (posting times vary)
- Contact your bank for processing delays
- Still not refunded? Email us at support@jerseyteamsworld.com
❌ Order Cancellations
- Orders can be canceled within 12 hours of placing them.
- Once processing or shipping begins, we can no longer cancel the order.
If you need to cancel or modify your order, email us as soon as possible at support@jerseyteamsworld.com.
🔁 Exchanges
We only replace items if they are defective, damaged, or incorrect.
To request an exchange, email support@jerseyteamsworld.com and send the item to:
Return Address:
71-75 Shelton Street,
London, Greater London,
WC2H 9JQ, United Kingdom
🚚 Return Shipping Costs
- Customers are responsible for return shipping costs.
- Shipping costs are non-refundable. If a refund is issued, the return shipping amount may be deducted.
- For high-value returns, we recommend using a trackable shipping service or purchasing shipping insurance.
We are not responsible for lost or undelivered return packages.
🕐 Extended Delivery & Refund Requests
If your order has not arrived within 30 days after the estimated delivery time, you may request a refund by contacting us via the Contact Us page within an additional 30-day window.
❓ Need Help?
If you have any questions or need help with returns, refunds, or exchanges, contact our customer support team:
📧 support@jerseyteamsworld.com
We’re here to assist you.