Frequently Asked Questions

Frequently Asked Questions (FAQ)

Welcome to the Jerseys Teams World™ Help Centre! Below you’ll find answers to our most common questions about orders, shipping, payments, and returns.

🛒 Orders & Payments

How do I place an order?

Simply browse our collection, choose your size, and click “Add to Cart.” Once you’re ready, proceed to checkout to complete your purchase securely.

Which payment methods do you accept?

We accept all major credit and debit cards (Visa, MasterCard, American Express), as well as PayPal, Apple Pay, and Google Pay. All payments are processed securely through Shopify’s encrypted checkout system.

Can I modify or cancel my order?

Orders can be canceled or modified within 12 hours of purchase, as long as they have not yet been processed or shipped. To request a change, please email us immediately at support@jerseysteamsworld.com.

🚚 Shipping & Delivery

Do you ship internationally?

Yes! We offer free worldwide shipping to over 200 countries through trusted carriers including DHL, USPS, Royal Mail, DPD, and FedEx.

How long does delivery take?

Region Delivery Time
United Kingdom 8–10 business days
United States 8–10 business days
Europe 8–10 business days
Rest of the World 10–14 business days

Will I receive tracking information?

Yes — once your order ships, you’ll receive a confirmation email with your tracking number and link to follow your package in real time.

↩️ Returns & Refunds

What is your return policy?

You can request a return or exchange within 30 days of delivery for eligible items. Please note, customized or personalized jerseys cannot be returned unless defective.

How do I start a return?

Simply contact us at support@jerseysteamsworld.com with your order number and a brief explanation. Our team will provide step-by-step instructions for the return process.

Where do I send returns?

Jerseys Teams World™
Premier Business Centre, 47–49 Park Royal Road,
London, NW10 7LQ, United Kingdom

👕 Product Information

Are your jerseys authentic?

Yes — we sell 100% authentic, officially licensed jerseys and apparel from trusted brands and suppliers.

Do you offer size exchanges?

Yes, if the jersey does not fit, you can request a size exchange within 30 days of delivery. Please ensure the item is unworn, unwashed, and in its original packaging.

📞 Contact & Support

If you can’t find the answer you’re looking for, our support team is always happy to assist.

📧 support@jerseysteamsworld.com
🕒 Response time: within 24 hours (Mon–Fri)