Refund & Return Policy

At Jerseys Teams World™, customer satisfaction is our top priority. If you are not completely happy with your purchase, we’re here to help.

📦 Returns & Exchanges

You may request a return or exchange within 30 days of receiving your order. Unfortunately, after this 30-day period, we cannot accept returns or exchanges.

✅ Eligible Returns

• You received a damaged T-shirt.
• You received the wrong size.
• You received an incorrect T-shirt.

🚫 Non-Returnable Items

• Customized or personalized products are final sale and cannot be returned, refunded, or exchanged unless defective or incorrect.
• Proof of purchase (order number) is required for all returns.

⚠️ Please do not send returns to the manufacturer. All returns must be processed directly through us.

💰 Refunds

Once your return is received and inspected, we’ll send you an email notification confirming whether your refund has been approved or rejected.

If approved, your refund will be processed within 5 business days and credited back to your original payment method.

⏳ Delayed or Missing Refunds

• Check your bank account again.
• Contact your credit card provider (posting times vary).
• Contact your bank for processing delays.

If you still haven’t received your refund after these steps, please contact us at support@jerseysteamsworld.com.

❌ Order Cancellations

Orders can be canceled within 12 hours of purchase. Once processing or shipping begins, orders cannot be canceled.

For cancellations or modifications, email us immediately at support@jerseysteamsworld.com.

🔁 Exchanges

We only replace items if they are defective, damaged, or incorrect.

To request an exchange, please contact us at support@jerseysteamsworld.com and send the item to:

🚚 Return Shipping Costs

• Customers are responsible for return shipping costs.
• Shipping fees are non-refundable. If a refund is issued, the return shipping cost may be deducted.
• For high-value returns, we recommend using a trackable shipping service or purchasing shipping insurance.

🕐 Extended Delivery Issues

If your order has not arrived within 30 days after the estimated delivery time, you may request a refund by contacting us within an additional 30-day window via our Contact Us page.

❓ Need Assistance?

Our customer support team is always here to help.

📧 support@jerseysteamsworld.com

Order Cancellation Policy

We understand that plans can change. Here’s everything you need to know about canceling or modifying your order.

❌ Can I Cancel My Order?

Yes — all orders can be canceled within 12 hours of purchase, as long as they have not yet been shipped or processed.

To cancel or make changes to your order, please contact us as soon as possible:

📧 support@jerseysteamsworld.com

⚠️ Once your order has entered the packaging or shipping phase, it can no longer be canceled or modified.

💬 Frequently Asked Questions

🔁 I accidentally canceled my order. Can I resume it?

Once an order has been canceled, it cannot be resumed. If you'd still like to receive your items, please place a new order through our checkout page.

Have questions? We're happy to help — email us at support@jerseysteamsworld.com.

📧 I canceled my order, but I’m not sure it went through. Can you confirm?

If you canceled using the link in your confirmation email, you’ll receive a follow-up email confirming that your order was canceled.

Didn’t receive one? Contact us at support@jerseysteamsworld.com and include your original order number so we can check the status for you.

✅ Authorized Reseller Statement

JerseyIntl™ is an officially authorized reseller of authentic products from world-renowned brands, including Adidas, Nike, Puma, Jordan, and Fanatics.

🔹 Our Sourcing Standards

We source all merchandise directly from the brands themselves or their authorized distributors. This ensures that every jersey and product available on JerseyIntl.com is:

• ✔️ 100% genuine and officially licensed
• ✔️ Fully compliant with each brand's quality standards
• ✔️ Sourced transparently from authorized channels

🔒 What Our Authorization Means for You

• Authenticity Guaranteed: Every item is genuine and authorized by the original manufacturer.
• Full Brand Compliance: All products meet strict quality and authenticity guidelines.
• Customer Protection: Shop confidently without risk of counterfeit or unauthorized merchandise.
• Access to Latest Products: We provide official releases and exclusive merchandise not available from unauthorized sellers.

📄 Verification & Transparency

We hold valid authorization documents and reseller agreements from each brand we represent. Verification of our reseller status is available upon request — just contact us, and we’ll provide the necessary documentation.

📞 Contact Us

For any questions regarding our reseller status or product authenticity, reach out to us:

• 📧 Email:
  FAQs

  Frequently Asked Questions (FAQ)

  Welcome to the Jerseys Teams World™ Help Centre! Below you’ll find answers to our most common questions about orders, shipping, payments, and returns.

  🛒 Orders & Payments

  How do I place an order?

  Simply browse our collection, choose your size, and click “Add to Cart.” Once you’re ready, proceed to checkout to complete your purchase securely.

  Which payment methods do you accept?

  We accept all major credit and debit cards (Visa, MasterCard, American Express), as well as PayPal, Apple Pay, and Google Pay. All payments are processed securely through Shopify’s encrypted checkout system.

  Can I modify or cancel my order?

  Orders can be canceled or modified within 12 hours of purchase, as long as they have not yet been processed or shipped. To request a change, please email us immediately at support@jerseysteamsworld.com.

  🚚 Shipping & Delivery

  Do you ship internationally?

  Yes! We offer free worldwide shipping to over 200 countries through trusted carriers including DHL, USPS, Royal Mail, DPD, and FedEx.

  How long does delivery take?

  Region	Delivery Time
  United Kingdom	8–10 business days
  United States	8–10 business days
  Europe	8–10 business days
  Rest of the World	10–14 business days

  Will I receive tracking information?

  Yes — once your order ships, you’ll receive a confirmation email with your tracking number and link to follow your package in real time.

  ↩️ Returns & Refunds

  What is your return policy?

  You can request a return or exchange within 30 days of delivery for eligible items. Please note, customized or personalized jerseys cannot be returned unless defective.

  How do I start a return?

  Simply contact us at support@jerseysteamsworld.com with your order number and a brief explanation. Our team will provide step-by-step instructions for the return process.

  Where do I send returns?

  Jerseys Teams World™
  Premier Business Centre, 47–49 Park Royal Road,
  London, NW10 7LQ, United Kingdom

  👕 Product Information

  Are your jerseys authentic?

  Yes — we sell 100% authentic, officially licensed jerseys and apparel from trusted brands and suppliers.

  Do you offer size exchanges?

  Yes, if the jersey does not fit, you can request a size exchange within 30 days of delivery. Please ensure the item is unworn, unwashed, and in its original packaging.

  📞 Contact & Support

  If you can’t find the answer you’re looking for, our support team is always happy to assist.

  📧 support@jerseysteamsworld.com
  🕒 Response time: within 24 hours (Mon–Fri)

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