Refund & Return Policy

At Jerseys Teams World™, customer satisfaction is our top priority. If you are not completely happy with your purchase, we’re here to help.

📦 Returns & Exchanges

You may request a return or exchange within 30 days of receiving your order. Unfortunately, after this 30-day period, we cannot accept returns or exchanges.

✅ Eligible Returns

• You received a damaged T-shirt.
• You received the wrong size.
• You received an incorrect T-shirt.

🚫 Non-Returnable Items

• Customized or personalized products are final sale and cannot be returned, refunded, or exchanged unless defective or incorrect.
• Proof of purchase (order number) is required for all returns.

⚠️ Please do not send returns to the manufacturer. All returns must be processed directly through us.

💰 Refunds

Once your return is received and inspected, we’ll send you an email notification confirming whether your refund has been approved or rejected.

If approved, your refund will be processed within 5 business days and credited back to your original payment method.

⏳ Delayed or Missing Refunds

• Check your bank account again.
• Contact your credit card provider (posting times vary).
• Contact your bank for processing delays.

If you still haven’t received your refund after these steps, please contact us at support@jerseysteamsworld.com.

❌ Order Cancellations

Orders can be canceled within 12 hours of purchase. Once processing or shipping begins, orders cannot be canceled.

For cancellations or modifications, email us immediately at support@jerseysteamsworld.com.

🔁 Exchanges

We only replace items if they are defective, damaged, or incorrect.

To request an exchange, please contact us at support@jerseysteamsworld.com and send the item to:

🚚 Return Shipping Costs

• Customers are responsible for return shipping costs.
• Shipping fees are non-refundable. If a refund is issued, the return shipping cost may be deducted.
• For high-value returns, we recommend using a trackable shipping service or purchasing shipping insurance.

🕐 Extended Delivery Issues

If your order has not arrived within 30 days after the estimated delivery time, you may request a refund by contacting us within an additional 30-day window via our Contact Us page.

❓ Need Assistance?

Our customer support team is always here to help.

📧 support@jerseysteamsworld.com

Order Cancellation Policy

We understand that plans can change. Here’s everything you need to know about canceling or modifying your order.

❌ Can I Cancel My Order?

Yes — all orders can be canceled within 12 hours of purchase, as long as they have not yet been shipped or processed.

To cancel or make changes to your order, please contact us as soon as possible:

📧 support@jerseysteamsworld.com

⚠️ Once your order has entered the packaging or shipping phase, it can no longer be canceled or modified.

💬 Frequently Asked Questions

🔁 I accidentally canceled my order. Can I resume it?

Once an order has been canceled, it cannot be resumed. If you'd still like to receive your items, please place a new order through our checkout page.

Have questions? We're happy to help — email us at support@jerseysteamsworld.com.

📧 I canceled my order, but I’m not sure it went through. Can you confirm?

If you canceled using the link in your confirmation email, you’ll receive a follow-up email confirming that your order was canceled.

Didn’t receive one? Contact us at support@jerseysteamsworld.com and include your original order number so we can check the status for you.